Previously, I described the foundation of behavior-based safety, behavior-focused observation and feedback. Additionally, I provided some details on the essential characteristics of the observation card to be used by employees as part of a solid behavior-based safety process. If you will recall, the observations work not only to help employees look-out for one another and increase awareness, but as importantly, to produce the behavioral measures of safety. This month I will introduce the basic behavioral science understanding of “why people do what they do,” the foundation for promoting safety improvements in areas you’ve identified with your observations.
The ABCs of Safety Improvement
A major aspect of behavior-based approaches to safety focus on systematically studying the effects of various interventions on