We are pleased to announce that Dr. Boyce’s article: You Don’t Have to Be an Undercover Boss (to know what your employees are thinking) has been published by EHS Today. Below is an excerpt from the article:
With the recent popularity of the reality television show “Undercover Boss,” I have been thinking a lot about how communication at all levels of an organization is critical to making decisions that positively will impact your company’s bottom line. And although important, I don’t want to limit this assertion only to communication from the top reaching the frontlines in an unfiltered way.
Your employees, with their real-life stories, typically make or break your safety, environmental, quality, productivity and customer service. It is for this reason ...
Continue reading What Can You Learn from an Undercover Boss?
Some people see green arrows pointing right while others see yellow arrows pointing left. And, both would be correct. If perception is reality and people perceive different things from the same physical reality, how do you manage perceptions such that you can organize a group of employees to achieve the goals you want?
The field of psychology has produced many techniques that will allow you to reframe your message in a manner that will get everyone on the same page. Dr. Boyce has packaged these ideas and many more in a Psychology of Management seminar that will truly change the way you lead in your organization.